Today I called them to see how much my sisters Acadia would cost for an oil change. They told me $69.99 and up for full synthetic. Again I call her dealership up and their full synthetic change was $45.00. The only reason I was going to give them another shot was because of how close it is to my house and I could drop it off and walk home. Plus I figured that I couldn't get a bad deal on an oil change. Again I was wrong.
Upon on this visit the wait was a little long, but they still have decent prices and fair service.
Please get other quotes before you decide to go with them. They are more costly and some of the staff is very rude.
I had a very funky schedule and the guys at Big O worked with me got me done when they said they were going to have me done and did what was needed done on the car would definitely go back and do business with them every time
I decided to give them a try because there shop is very close to my house. I needed new brake pads and rotors. The cost of this service was around 435 dollars and that's without any of the other work they say I needed. After getting these new parts I decided to call the dealership that I normally take it to and they quoted me 328 dollars for the same thing. We all know dealerships don't give great deals. Big o also told me my back pads needed replaced and that I needed two tires replaced. I found that odd being that 3 of my 4 tires were brand new. Last week I took my car to the dealership for an oil change and to see if my back brakes and those two tires needed replaced and they said NO!!!!!! I felt like I was being hustled because they sensed I didn't know anything about cars.
I've been going to this Big O location for about a year and will continue to do so. David and Tony seem like honest guys, the guys in the shop are ASE certified, and I'm always pleased with their prices and service. Highly recommend!
Poor staff and customer service, blunt and rude, acting like they have something to prove. I had tires balanced here, after being finished my truck rode about 3 times as worse as it did prior to bringing it in. The staff member 'David' had told me prior to having the tires balanced that he wasn't sure if it'd fix my problem. I figured that if by having them balanced it may possibly fix the problem, however I did not anticipate by having them balanced, it would make it exponentially worse. After calling back and getting into an argument on the phone with 'David', I decided to take my business to a different location. Hopefully the Carmel location can properly assist me. It seemed to me that the staff seem more interested in flaunting their "knowledge" rather than helping a customer and being fair. They gave me the usual run-around, like many other shady 'shops' would.
Big O Tires is a US Car Repair based in Noblesville, Indiana. Big O Tires is located at 9240 E 146th St, Noblesville, IN 46060, USA.
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